How Credits Work
Upon starting an account or new subscription with Datafiniti you will receive a new allotment of credit to your account. Your credits allow you to download records when opting to download a search.
Where Can I Find my Current Credits Used?
When Are Credits Charged to Your Account?
There are multiple ways to spend credits. Let go through the ways this can happen:
Credits Used On Search May Vary
If the credits consumed is under the stated credits consumed by the Search box, Datafiniti will only charge for the amount of records found.
If only 10 records are displayed, we charge 10 credits.
If 0 records are found, no credits will be charged.
Any time you attempt a download of the records found by a search, a Download Records box will request the format and amount of records you wish to download.
Depending on the amount of credits needed to download a searched query, you will be charged an overage fee equal to the amount of credits over your credit's available. NOTE you will not be able to download the data files generated to your account until the overages are paid.
When Credits are Refreshed on your account?
Your credits to your Datafiniti account refresh based off of your plan level. This can vary from monthly to annually. Please consult with your Datafiniti representative if you do not know your plan's refresh rate.
Updated about 1 year ago